skip to Main Content

What our clients say

Case Study – StairMate SA-S

“One of our employees, R, has brittle bone disease and uses a customised wheelchair. The building they work in has 6 floors and we occupy the 5th and 6th floors, with R being based on the 5th.

There was an existing evacuation chair in the building, but due to R’s condition, they were unable to use this, and colleagues would carry R down the stairs in the event of an emergency evacuation. This was far from an ideal situation, and R was understandably concerned about using a standard evac chair given their condition and the fact that their wheelchair would be left in the building if they were evacuated, leaving them immobile. To address this, we looked for an alternative solution, and contacted Julia and Greg at Swallow EMP to see what options there were. They suggested a few possible options and arranged to come to our offices in Dublin to meet R and try out the options.

Greg and Julia worked closely with us, and especially R to gain their trust and confidence in the solution being presented. Over the course of a few visits, they customised a solution for R, using the StairMate SA-S along with a customised ramp to assist in getting R’s wheelchair onto the StairMate.

They delivered full training to 3 employees as a Train the Trainer session, and to a wider group of volunteers who will act as R’s buddies in an emergency evacuation. Coupled with the assurance of annual maintenance visits, Swallow EMP provided a bespoke solution which meant that all our employees can safely evacuate in an emergency, and retain their independence once evacuated.”

P Moore BT Ireland


“We underwent refresher training on our evac chairs from Evaccess in July 2020. This was a small group of key staff who would use the chairs in the event of an emergency. We felt that the training provided was professional, well considered, responsive to our questions and always Greg and Jack were able to clearly show all aspects of the equipment used. We gained additional knowledge and tips over the course of the training which will be invaluable going forward for us training our own staff. Greg and Jack were readily able to field all our questions and assist with the training. It was a pleasure to deal with the Evaccess staff whose knowledge and expertise are clear and precise.”

Angela Freeman – Glasgow Film Theatre

“Thinking about emergency evacuation is a bit like making a will, no-one wants to do it, but everyone should. As a wheelchair user living in a high rise flat, I put it off for far too long and wish I had not. The team listened to my concerns without judgement and helped find a solution which works for me, and my care team, if I ever need to evacuate. I sleep soundly now!”

Sarah Rennie – Resident in Brindley House

“The University of Warwick chose Evaccess and their CD-7 Evac Trac Evacuation chair. The CD-7 was selected after some intensive trials with our staff and students and it was selected on its usability and comfort for those who may need to use it in an emergency. The aftersales support has been great and Julia and the team at Evaccess has provided timely technical support when required.”

Simon Watson – University of Warwick

Evacuation & Access for People

Evacuation chairs & stair climbers for people with or without wheelchairs. Offer people with reduced mobility (PRM) a choice.

Movement of Goods

Powered stair climbers for moving goods up and downstairs up to 600kg. Reduce injury to operators and damage to clients flooring.

How we can help you

Sales & Rental

Need solutions for an event or show. We have you covered. Also stair climbers for goods.

Training Courses

We will train you to use your equipment safely and effectively. Certificated training.

Service & Repairs

We will service any existing equipment you have, not just our own. Servicing you can trust.

Consultancy Service

We will can carry out a site survey and advise the best solution for your needs.

Enquire for further advice

Evacuation & access equipment can be confusing and often options are not clearly explained. With our wealth of solutions and experience we provide expert advice for your situation.

Individuals needs, size and types of stairs and landings. Are you going up and down? There are options to allow wheelchair users to remain in their wheelchairs and for those who can transfer. Choose the correct unit for your situation. One design does not fit all.

    Back To Top